By Gran Chico,2,10,2026
Health Cabinet Secretary Aden Duale has announced that Kenya is continuing to phase out the Social Health Authority (SHA) Provider Portal in favour of the new Health Management Information System (HMIS), also known as Taifa Care HMIS.
In a statement issued on October 2, 2026, Duale said all 6,427 public Level 2, 3 and 4 health facilities have completed the move to the new platform. He extended the deadline for the remaining facilities to October 30, 2026, to give them enough time to finish the switch.
“This digital shift is a cornerstone of our journey towards Universal Health Coverage. It will deliver greater efficiency, transparency and better health outcomes for every Kenyan,” Duale said.
Under the new directive, all contracted providers that have not yet moved must complete system configuration, staff training and certification by the new deadline. The SHA Provider Portal will continue to be switched off step by step. Facilities that fail to comply risk losing the ability to process new claims and serve SHA beneficiaries under the 2026–2029 contracting cycle.
The HMIS is designed to allow real-time patient verification, electronic claims processing, digital provider authentication and secure sharing of health information. Officials say it will cut reimbursement delays, strengthen accountability and reduce the fraud that has affected the claims process in the past.
The migration began in phases earlier this year. Claims processing for Level 4 public facilities moved to the new system at the end of June 2026, after testing and approval by SHA and the Digital Health Agency (DHA). Later deadlines were shifted from early September to September 30 before the latest one-month extension.
Duale assured Kenyans that no patient should be denied essential healthcare simply because a facility is still completing its technical migration. Providers facing difficulties have been urged to seek immediate technical help, onboarding support and training from the Digital Health Agency.
An accredited HMIS is now a mandatory requirement for taking part in the new contracting cycle. SHA is still receiving applications through its e-contracting portal for the 2026–2029 period.
With most public primary and secondary facilities already on board, attention now turns to Level 5 and 6 hospitals, faith-based organisations and private providers. A successful transition is expected to be a major milestone in building a fully connected digital health system under the Taifa Care programme.
